Whats App Service – TechnoShastra

Whatsapp Business

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Be Where Your Customers Are

Customers want to connect with businesses on a familiar platform that is fast and reliable.

Using WhatsApp Business API for your business messaging opens the door for better communication – leading to better customer engagement, increased trust, and long-term customer relationships.

Send real-time alerts and notifications while offering always-on support through a chatbot or live agent

Media

Send images, videos, files, and more to complete processes faster.

Location

Share locations in real-time to enhance delivery services.

Contacts

Quickly send contact information to help connect the right person at the right time.

Documents

Quickly send contact information to help connect the right person at the right time.

Customer care

Respond to customer-initiated conversations over WhatsApp for free within 24 hours of the first message being sent. Enable your contact center agents to:

Notifications

Collect opt-ins from your customers to deliver templated messages over WhatsApp. Once your customers are opted-in, you can send alerts and notifications in real time.

Use media message templates to create rich notifications that include downloadable documents, images, videos, or location sharing, so you can:

Share package delivery locations
Send e-receipts
Share e-tickets for events
Onboard customers with educational videos
Share downloadable boarding passes
Send real-time financial transaction alerts

Increased opt-in rates

Increased delivery, open, and conversion rates

Increased customer retention rates

TechnoShastra As Your WhatsApp Business Solution Provider

Using our experience from across industries and continents, we tailor solutions that fit your business needs.

As a WhatsApp Business Solution Provider, we enable enterprises to connect to WhatsApp directly – either through our API or using our web-based interface.

Start Using WhatsApp Business API Today

We know that introducing new communication channels isn’t always easy. That’s why we’ve put together the resources you need for a smooth start.

There are many ways you can use WhatsApp Business API, with TechnoShastra as your solution provider, based on your business needs. Some take as little as 10 minutes to set up.

Global

2 BN Users in 180 countries with 60 BN messages sent per day

Secure

End-to-end encrypted messaging that keeps information safe

Engaging

Real-time conversations that increase delivery, open, and conversion rates

Reliable

Offer 24/7 support and channel failover to ensure message delivery

The TechnoShastra Advantage

TechnoShastra’s web-based interface makes building flows easy. We’ll help you build and introduce a chatbot to your customers over WhatsApp so you can answer FAQs faster, offload work from your customer support team, and deliver a seamless customer experience.

Earlier this year, we introduced Conversations – our contact center platform. To help your agents make the most of their communication with customers, WhatsApp Business is one of the four core messaging channels we have available during our early access phase.

Using WhatsApp through TechnoShastra’s API lets you introduce your services over your customers’ preferred channel with ease by adding it to your existing systems – such as CRM, ERP, and other customer support tools.

Our platform connects directly to WhatsApp, meaning all technical updates are implemented in real-time. We’ll handle the installing, upgrading, and managing of the WhatsApp infrastructure, so you can focus on your core business.

Receive 24/7 support in your region from a dedicated account manager and engineer. We’ll guide you through the onboarding process and help you implement messaging templates and use cases.

We understand that as your business grows, your messaging will too. That’s why our WhatsApp Business payment options are flexible.